School Support

Dedicated support for schools partnering with BookBox

Our School Support team works closely with schools to ensure a smooth and successful back-to-school experience. From updating book lists to managing school packages and assisting parents, we're here to help every step of the way.

How We Support Schools

📚

Book List Management

We help review and update your official school book list each academic year.

📦

School Package Preparation

We create complete school packages based on your approved requirements.

👨‍👩‍👧

Parent Support

We answer parents' questions about books, packages, and orders.

🚚

Delivery Coordination

We coordinate deliveries to families or directly to your school.

📞

Dedicated Account Support

Each partner school receives personalized assistance from our team.

📊

Annual Updates

We update products and school pages every academic year.

Support Services

Book List Updates

School Package Management

Product Availability Monitoring

Parent Order Assistance

Website Updates

Fast Response Team

Need Assistance?

School Support Team

WhatsApp:

+961 78 728 025

Business Hours:

Monday – Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 3:00 PM
Sunday Closed

Frequently Asked Questions

Contact our School Support Team via phone, WhatsApp, or email with your updated book list. We'll review it and update your school page within 2-3 business days.
Most updates are published within 2-3 business days. For urgent requests, please contact us directly and we'll prioritize your update.
Yes! We create custom packages based on your school's specific requirements. Share your book list and we'll prepare grade-specific packages for your students.
Yes, we offer both home delivery to families and bulk delivery to schools. Contact us to discuss the best delivery option for your school.
Parents can browse your school's dedicated page, select their child's grade package, and complete their order online. We also provide WhatsApp support for any questions.

Need help with your school's book list or packages?

Our School Support Team is ready to assist you.